Collections Assist
When reminders don't work, we pick up the phone.
Some invoices need a person, not another email. With Collections Assist, our team contacts your customers directly, until the account is resolved. Success-based pricing. No retainer.
Trusted by 1,000+ service businesses nationwide
Automate your collections
Chasing overdue invoices is the work nobody on your team wants. With Collections Assist, it's the work nobody has to do.
Your team stops chasing invoices
Hours of email back-and-forth, phone tag, and follow-ups get handed off to our team.
A system that actually works
Our team works overdue accounts by email, phone, and mail, on a schedule that gets results.
Recover what you'd otherwise write off
Revenue your business already earned shouldn't disappear. With Collections Assist, less of it does.
How Collections Assist actually works.
Submit overdue invoices in one click. Our team handles the rest.
One click to submit
Pick an overdue invoice from your dashboard, confirm the details, and submit. We pull the rest of what we need automatically. Your team never has to chase the same account twice.
We chase your payments
We contact your customer directly by email and by phone. Every interaction posts back to your dashboard so you can see where each account stands. We work as an extension of your team, so your customers never know the difference.
Trusted by MSPs, accounting firms, and service businesses
With deep integrations into your PSA, ERP, and accounting tools, Alternative Payments is purpose-built for service businesses. Financial operations run themselves, so your team focuses on what actually grows the business.
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Frequently Asked Questions
Common questions about Collections Assist and recovering overdue invoices.
Collections Assist is the Alternative Payments team that takes overdue invoices off your AR clerk's plate. When automated reminders run out, our team contacts your customers directly on your behalf by email and by phone, until the account is resolved. You stay in the loop the whole time.
We only get paid when you do. No retainer, no monthly fee. If we recover the money, we take a percentage of what we collect. If we do not, you owe nothing.
From your Alternative Payments dashboard, pick the overdue invoice and click Send to Collections Assist. Confirm the invoice details and customer information, and submit. We pull the rest from the dashboard automatically.
No. We work as an extension of your team, with the tone and cadence you set. Most customers pay before things escalate, and many tell us the experience was more professional than their last collection attempt. You stay in the loop the whole time.
If standard outreach does not resolve the account, we will walk you through the next options, including referral to a partner collections agency or write-off support. You decide the next step. We do not push you into anything.
Keep reading
How Seamless PSA Integration for MSP Payments Is Changing MSP Operations
Payment Processing Software for Accounting Firms: How to Automate Client Collections Without a Collections Agency
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Payment Processing Software for Accounting Firms and CAS Practices: What to Look for and Why Generic Tools Fall Short
Stop chasing overdue invoices. Let our team do it for you.
Join 1,000+ MSPs and service businesses already using Collections Assist to recover revenue they'd otherwise write off.