Payments for MSPs

Get paid for the tickets your techs already closed.

Automated invoicing, Auto-Pay, and reconciliation for MSPs. Integrated directly with ConnectWise, Autotask, HaloPSA, and SuperOps AI. Built by a team that understands the way MSPs actually bill, from MRR contracts to project work.

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Trusted by 1,000+ service businesses nationwide

A checkout your customers will actually use.

Send invoices the day the work closes, with a payment link your customer can use immediately. Set Auto-Pay rules for your MRR contracts. Accept ACH, bank transfer, or credit card in a white-label portal that looks like it's part of your business, not ours. Recurring customers pay automatically. Project payments clear in days, not weeks.

Payment method selection screen next to an invoices list with status indicators
See how it works

Why 1,000+ MSPs choose Alternative Payments

Increase revenue per customer

Surcharging passes eligible card fees to the customer where the law allows. The 3% that used to disappear to processors stays in your business. On a $10k monthly recurring contract, that's up to $300 back in your business every month.

Improve your collection rates

Auto-Pay rules cover your recurring book. Reminders run on your cadence for everything else. When reminders don't work, Collections Assist contacts your customers directly on your behalf. Overdue accounts get resolved. Write-offs turn into revenue.

Offer customers more ways to pay

Accept ACH and credit cards in one portal. Customers pick how they pay, and you stop answering "what payment methods do you take" emails. No phone calls, no manual processing, no chasing a check that never arrives.

The numbers MSPs see in their first year.

Real outcomes from MSPs already on the platform. Not a promise. A pattern.

50%

Reduction in processing fees through surcharging.

3+ hours

Saved per week per AR operator.

30%

Faster time to collect.

Integrates with all your existing tools

Sync with ConnectWise, Autotask, HaloPSA, or SuperOps AI. Invoices flow in automatically, payments post back, and your team never enters the same data twice.

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The dedicated MSP payments provider

Most processors don't know what a PSA is. Alternative Payments was built for MSPs. When you call, you talk to someone who understands your business.

Customer testimonial card from Bryant LaBonville, Director of Operations at Heiden Technology

The security standards your customers expect

SOC 2 Type 2 certified, PCI-DSS Level 1 compliant. Cards are tokenized at capture and never stored on your systems.

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Frequently asked questions

MSP payment processing is the system that handles invoicing, payment collection, and reconciliation for managed services contracts and project work. The best MSP payment platforms connect directly to the PSA you already run (ConnectWise, Autotask, HaloPSA, SuperOps AI), automate the repetitive parts (sending, reminders, Auto-Pay), and post everything back to your accounting software.

Three things. Send invoices the day the work closes. Put recurring customers on Auto-Pay. Run reminders on a set cadence and hand the rest to Collections Assist. MSPs on Alternative Payments cut time to collect by about 30 percent in the first year.

CH for recurring contracts, card for one-off project work, and bank transfer for the customers who still prefer it. Offering all three through one portal increases on-time payment rates because customers pay the way they actually want.

Through native, two-way integrations. Tickets, time entries, and customer records flow from your PSA into Alternative Payments as invoices. Payment statuses post back. Reconciliation happens in the background. We support ConnectWise, Autotask, HaloPSA, and SuperOps AI.

For most MSPs, the answer comes from two places. Surcharging recovers two to three percent of every card transaction. Auto-Pay and Collections Assist together cut time to collect by about 30 percent, which improves working capital. Our team can model the specific impact for your book on a 30-minute call.

Most MSPs are live within a few weeks. Our team handles the migration alongside yours, including importing existing customers and payment methods, configuring your PSA and accounting integrations, and moving recurring clients onto Auto-Pay. The transition happens in the background, and your team keeps running on the same workflows from day one.

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Stop running payments around your business. Run them through it.

Join 1,000+ MSPs that are already invoicing, collecting, and reconciling on one platform.

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