Get Paid Before You Do the Work

Most MSPs deliver great service, send the invoice—and then wait weeks to get paid. In this Office Hours session, Rob Scott (Co-Founder, Monjur) breaks down the contract language and payment policies that flip the script so clients pay upfront. We cover payment psychology, autopay requirements, service-suspension clauses, and term strategies—plus how to align billing with client budgets to create smooth, predictable cash flow. Hosted by Steve Taylor (Alternative Payments).

What you’ll learn:

• Master payment psychology to shift client behavior
• Sync billing cycles with client budgets to smooth cash flow
• Move beyond monthly billing models that drain working capital
• Use precise contract language that makes late payments costly—and protects margins
• Practical clauses: autopay enrollment, suspension for nonpayment, and pass-through fees (from the live discussion)

Speakers:

• Rob Scott (Co-Founder, Monjur)
• Steve Taylor (Lead Content Manager, Alternative Payments)

Links:

• Alternative Payments: https://alternativepayments.io
• Book a demo: https://go.alternativepayments.io/demo