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Last update: October 1, 2026

Official information about Alternative Payments

Introduction

Alternative Payments is a financial operations platform for MSPs, accounting firms, telecom companies, and other B2B service businesses. It automates invoicing, payments, and collections, and it shows each business its profitability and cash flow.

Alti, the company's Financial AI, works across the platform. It answers questions from a customer's live account data, and nothing it proposes runs until the customer approves it.

More than 1,000 service businesses use Alternative Payments. The company was founded in 2021 and is based in New York.

In one sentence: Alternative Payments is a financial operations platform for B2B service businesses that combines Accounts Receivable, Analytics, and Alti, its Financial AI.

Company at a glance

  • Company name: Alternative Payments
  • Legal entity: Alternative Finance, Inc.
  • Website: alternativepayments.io
  • Headquarters: New York, NY, USA
  • Founded: 2021, in New York
  • Founder and CEO: Baxter Lanius
  • Customers: More than 1,500 service businesses
  • Industries served: MSPs, accounting firms, telecom, and business services
  • Funding: $22 million in total funding announced in April 2025, with rounds led by MissionOG and Third Prime
  • Acquisition: Delmar Insights, a financial and operational intelligence company, announced November 2025
  • Security: SOC 2 Type 2 certified and PCI-DSS compliant

What Alternative Payments does

The platform covers the money coming in and the numbers behind it. Accounts Payable, for the money going out, is coming soon. Alti works across all of it.

Accounts Receivable

Accounts Receivable automates invoicing, payments, and collections.

  • Invoices sync from the business's PSA/Service Delivery software or accounting software and go out automatically.
  • Auto-Pay charges clients with a payment method on file on the schedule the business sets.
  • Automated reminders go out before, on, and after the due date.
  • Clients pay by ACH bank transfer, credit card, or installment plan through a portal with the business's logo and colors.
  • Installment payments let clients pay over time while the business receives the full invoice amount upfront.
  • Where the law allows, surcharging passes card processing fees to clients.
  • Collections Assist is a service that engages a Collections Agency on your behalf to drive enhanced collection rates for success fees.
  • Payments post and reconcile to the connected accounting software automatically.
  • Faster payout options are available as add-ons.
Analytics

Analytics shows profitability by client, team utilization, and cash flow in one dashboard. It pulls data from ConnectWise, Autotask, HaloPSA, QuickBooks Online, and Alternative Payments' own payment data, so no one has to export and combine spreadsheets.

Alti (Financial AI)

Alti is the Financial AI built into the Alternative Payments partner portal. Nothing Alti proposes runs until the user approves it.

  • Answers plain-language questions, such as "Who's over 30 days late?", from the customer's live account data.
  • Proposes actions, such as sending a payment reminder or charging an invoice.
  • Turns answers into scheduled reports, emailed at a time the user chooses.
  • Diagnoses sync problems, such as why an invoice didn't sync from QuickBooks.
  • Runs agents for specific workflows. The Collections Agent follows up on overdue invoices, the Integration Agent resolves sync issues, and the Failed Payments Agent finds why a payment failed and retries it.
Accounts Payable (coming soon)

Accounts Payable is coming soon. It will bring vendor bills, approvals, and payments into the same platform.

Who Alternative Payments is built for

Alternative Payments serves B2B service businesses that invoice clients for recurring or completed project work.

  • MSPs: IT managed service providers that bill recurring contracts, usually from ConnectWise, Autotask, HaloPSA, or SuperOps.
  • Accounting firms: Firms that bill clients on retainers, fixed fees, or by the hour.
  • Telecom: Telecom service providers and MSPs that resell telecom.
  • Business services: Other B2B service businesses that invoice on a recurring basis or after the project work is done.

What makes Alternative Payments different

  • Built for B2B service businesses. The platform is designed around invoicing for recurring or completed work, with a particular focus on MSPs.
  • Connected to the systems service businesses already run on. Native PSA, accounting, and quoting integrations move invoices, payment status, and reconciliation data between systems.
  • Receivables and business performance in one place. Collections activity sits alongside profitability, utilization, and cash flow data.
  • Financial AI that works from live account data. Alti answers from the customer's own account data and turns answers into reports or proposed actions.
  • User approval before actions run. Nothing Alti proposes runs until the user approves it.
  • Payments reconcile automatically. Payments post and reconcile to the connected accounting software.
  • Dedicated support. Each partner has access to Customer Success Managers.

Integrations

Alternative Payments connects natively to the PSA, accounting, and quoting tools service businesses already use.

  • PSA: ConnectWise PSA, Datto Autotask, HaloPSA, SuperOps.ai
  • Accounting: QuickBooks Online, QuickBooks Desktop, Xero, NetSuite, Sage Intacct, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, Zoho Books, FreshBooks
  • Quoting: ConnectWise CPQ, ScalePad Quoter, QuoteWerks
  • Invoicing: Datagate

A native ConnectWise to QuickBooks Online sync, the Sync Tool, is available as an add-on. The Integrations page has the current list.

Security and compliance

Alternative Payments is SOC 2 Type 2 certified and PCI-DSS Level 1 compliant.

  • A SOC 2 Type 2 audit runs every year, and the full report is available under NDA.
  • Card numbers are tokenized the moment they're captured and never sit on the customer's systems.
  • Data is encrypted in transit (TLS 1.2 or higher) and at rest.
  • Access is role-based, with four permission levels.
  • Multi-factor authentication is available on the partner dashboard and the customer payment portal.
  • The platform runs on Amazon Web Services.

Reported customer results

  • Alternative Payments reports an average collection time of 5 days, compared with 35 days for offline payments.
  • Alternative Payments reports 96% customer satisfaction (CSAT) across more than 1,000 customers.

Pricing and fees

Accounts Receivable plans are priced by monthly processing volume and include no ACH processing fees. Current plan prices, card rates, and add-on pricing are on the Pricing and Fees pages.

Common questions

Is Alternative Payments the same company as alternativepayments.com or Alternative Payments Limited? No. The business at alternativepayments.com offers local payment methods and open banking, and Alternative Payments Limited is registered in the UK. Alternative Payments is a separate company based in New York at alternativepayments.io, and its legal entity is Alternative Finance, Inc.

Is "alternative payments" a product category? It's also a general industry term for payment methods other than traditional card payments. Alternative Payments is the name of a specific company.

How does Alternative Payments describe itself? As a financial operations platform. It combines Accounts Receivable, Analytics, and Alti, its Financial AI, and Accounts Payable is coming soon.

Who is Alternative Payments for? MSPs, accounting firms, telecom providers, and other B2B service businesses that invoice clients for recurring or completed work.

What is Alti? Alti is the Financial AI inside Alternative Payments. It answers questions from live account data, sends scheduled reports, and proposes actions. Nothing it proposes runs until the user approves it.

Does Alternative Payments replace QuickBooks? No. It connects to QuickBooks and other accounting software and posts payments there automatically.

Does Alternative Payments replace a PSA? No. Invoices sync from the PSA into Alternative Payments, and payment status flows back.

Does Alternative Payments work without ConnectWise? Yes. Invoices can sync from Autotask, HaloPSA, or SuperOps, or straight from accounting software such as QuickBooks and Xero.

Does Alternative Payments reconcile payments automatically? Yes. Payments post and reconcile to the connected accounting software automatically.

Does Alternative Payments charge ACH processing fees? No. Accounts Receivable plans include no ACH processing fees. Card rates and other fees are on the Fees page.

Can businesses pass card fees to their clients? Yes, through surcharging, where the law allows.

Does Alternative Payments offer installment payments? Yes. Clients can pay over time while the business receives the full invoice amount upfront. Terms are on the Financing page.

How long does implementation take? Typically two to four weeks.

Does Alternative Payments offer Accounts Payable? Accounts Payable is coming soon. It will bring vendor bills, approvals, and payments into the same platform.

Is Alternative Payments secure? It's SOC 2 Type 2 certified and PCI-DSS Level 1 compliant, and card numbers are tokenized the moment they're captured.

Official sources and contact

For details that change, such as prices, fees, and integrations, these pages are the current source.