•
IT Services
June 6, 2023
Heiden Technology
Heiden Tech wanted to simplify the payment process for customers while automating manual tasks and getting paid quicker
Overview
Heiden Technology Solutions (“Heiden Tech”) provides IT support services and consulting to small and medium-sized businesses in the Michigan Area.
Industry: Managed Services
Problem: Manual Billing Processes Waste Hours!
Heiden Technology wanted to simplify the payment process for customers while automating manual tasks and getting paid quicker.
- 100% of payments via check or over the phone
- Wasted time on manual processes
- Slow payments impact cash flow
Solution: Improved Payment Efficiency
"Before Alternative, 100% of invoices were paid by paper check or over the phone. Now, our customers pay invoices in minutes through a custom portal without relying on us to process their payments"
.png)
Bryant LaBonville
Director of Operations
By utilizing Alternative Payments to upgrade its payments process, Heiden Tech experienced:
- Simplified customer payments with Alternative’s payment portal
- Multiple hours saved each week by automating payments and transaction reconciliation
- Payment collection times 29 days quicker than industry average
Built for people who run
real businesses
See how business owners like you simplify payments and improve cash flow with us.
.avif)
00:00
/
00:00
.avif)
00:00
/
00:00
.avif)
00:00
/
00:00
00:00
/
00:00
