Most MSPs deliver great service, send the invoice—and then wait weeks to get paid. In this Office Hours session, Rob Scott (Co-Founder, Monjur) breaks down the contract language and payment policies that flip the script so clients pay upfront. We cover payment psychology, autopay requirements, service-suspension clauses, and term strategies—plus how to align billing with client budgets to create smooth, predictable cash flow. Hosted by Steve Taylor (Alternative Payments).
What you’ll learn:
- Master payment psychology to shift client behavior
- Sync billing cycles with client budgets to smooth cash flow
- Move beyond monthly billing models that drain working capital
- Use precise contract language that makes late payments costly—and protects margins
- Practical clauses: autopay enrollment, suspension for nonpayment, and pass-through fees (from the live discussion)
Speakers:
- Rob Scott (Co-Founder, Monjur)
- Steve Taylor (Lead Content Manager, Alternative Payments)
Links:
- Alternative Payments: https://alternativepayments.io
- Book a demo: https://go.alternativepayments.io/demo
