Collections Assist Terms and Conditions

These Terms of Use (“Terms”) govern the use of the Collections Assist service (“Service”) provided by Alternative Payments (“Provider”). By utilizing the Service, the Client (“Client”) agrees to be bound by these Terms.

By submitting a claim to Alternative Payments, the Client hereby grants full authority to Alternative Payments and its designated third-party Collections Partner (“Collections Partner”), to undertake all necessary actions to pursue the collection of the outstanding invoices on the Client’s behalf. The Client further agrees that no other agency, individual, or entity shall concurrently engage in the pursuit of the claim.

Alternative Payments and Collections Partner are hereby authorized to accept payments on behalf of the Client. Net proceeds will be disbursed to the Client in a timely manner, as determined by Alternative Payments.

The Client agrees to the following fee structure, which shall be applicable to all claims submitted under the Service, comprised of:

1. Upfront Fee: An upfront fee of 1.0% of the amount submitted for collection shall be charged prior to the submission of the claim to collections.
2. Success-based Collection Fees on Overdue Invoices:
   1. A 20% fee on the amount collected for invoices that are under 90 days overdue.
   2. A 25% fee on the amount collected for invoices that are over 90 days overdue.

Alternative Payments shall be entitled to collect fees on all amounts collected, irrespective of whether such payments are made directly to the Client, an assignee of the Client, to Collections Partner, or to Alternative Payments. With respect to any fees made directly to the Client, Alternative Payments may deduct these fees from subsequent payments, or charge the Client directly.

All accounts with a balance of less than $200.00 will be placed in a letter series and work all inquiries to conclusion.

Under no circumstances shall Alternative Payments, including its partners and affiliates, be liable for any consequential, incidental, or special damages, even if advised of the possibility of such damages. The Client acknowledges and agrees that the total liability of Alternative Payments, if any, arising from or related to these Terms, shall in no event exceed $1,000. The Client further agrees not to pursue any claims against Alternative Payments for amounts exceeding this limitation.

Alternative Payments and Collections Partner shall conduct all collection activities in strict accordance with all applicable laws, regulations, and industry standards.